Privacy Policy for Right Taxi

Effective Date: 18th September 2025

This Privacy Policy governs the collection, use, and disclosure of personal information collected from users of the Right Taxi app (the “App”), operated by [Your Company Name] (“we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal information. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use Right Taxi:

Personal Information:

  • Account Information: When you create an account, we may collect your name, email address, phone number, and payment information.

  • Location Information: To provide location-based services, we collect your GPS location in real-time when you use the App.

  • Payment Information: If you make a payment through the app, we collect your payment details (e.g., credit card information, billing address).

Usage Data:

  • App Usage Information: We collect information about how you interact with the App, such as crash logs, session times, pages visited, and other diagnostic data.

  • Device Information: We collect information about the device you are using, such as the model, operating system, and network information.

Permissions Requested by the App:

  • Camera Permission: To capture photos for profile setup or ride identification.

  • Location Permission: To determine your location for ride dispatching and route navigation.

  • Phone Permission: To make calls (e.g., to drivers or emergency contacts).

  • Storage Permission: To store images or files related to your ride history.

2. How We Use Your Information

We use the information we collect in the following ways:

  • Providing Services: To provide and maintain our ride-sharing service, process payments, and fulfill customer support requests.

  • Personalization: To personalize your user experience based on your preferences, ride history, and location.

  • Notifications: To send you important updates, ride-related notifications, promotions, and service-related communications.

  • Analytics: To analyze user behavior, improve the performance of the app, and optimize our service.

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with trusted third-party companies that help us operate the App (e.g., payment processors, cloud storage services, etc.).

  • For Legal Reasons: We may disclose your information if required by law, to protect our legal rights, or if we believe such action is necessary to protect the safety of others.

  • With Affiliates: We may share your information with affiliates or subsidiaries for the purpose of providing and improving our services.

4. Data Security

We take reasonable steps to protect the personal information you provide through encryption and secure server protocols. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the information we hold about you.

  • Correction: You can update or correct your information if it is incorrect or incomplete.

  • Deletion: You have the right to request the deletion of your personal data, subject to applicable legal exceptions.

  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or through the App settings.

  • Data Portability: You may request a copy of your data in a structured, machine-readable format.

If you wish to exercise any of these rights, please contact us at info@righttaxi.in.

6. Third-Party Services

Our App may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services or websites.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to remove such information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy.

It is your responsibility to review this Privacy Policy periodically for any changes. Your continued use of the App after any changes to the Privacy Policy constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

[Your Company Name]
Email: info@righttaxi.in